Welcome to Satorie Shop. We are committed to delivering your premium handbags safely and on time. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- Orders placed after 6:00 PM will be processed the next business day.
- During peak seasons or sales, processing time may be slightly delayed.
2. Shipping Time & Delivery
- Standard delivery time: 4–7 business days across India
- Metro cities may receive orders faster (2–4 business days)
- Remote or rural areas may take longer (5–10 business days)
Delivery timelines may vary due to external factors such as weather, courier delays, or unforeseen circumstances.
3. Shipping Charges
- Free shipping on prepaid orders above ₹[Insert Amount]
- A nominal shipping fee may apply to orders below this amount
- Cash on Delivery (COD) charges may be applicable
Final shipping charges will be displayed at checkout.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/email
- You can track your order through the courier partner’s website
5. Delays & Exceptions
While we aim for timely delivery, delays may occur due to:
- High order volumes
- Weather conditions
- Courier service disruptions
We appreciate your patience in such cases.
6. Incorrect Address or Failed Delivery
- Please ensure that your shipping address and contact details are correct
- If delivery fails due to incorrect information, re-shipping charges may apply
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Share order details and images (if applicable)
- We will assist with replacement or resolution
8. Contact Us
For any shipping-related queries, feel free to contact:
Satorie Shop
📧 Email: [Insert Email Address]
🌐 Website: https://satorieshop.com/